Privacy Policy

Wawo Japan Travel Co., Ltd.(hereinafter referred to as “our company”) will comply with all laws and regulations regarding the protection of personal information and the protection of the rights of the individual with regard to the protection of all personal information handled by our company.
In all of our businesses, including all of the services we provide (hereinafter referred to as “our services”), we will comply with the Act on the Protection of Personal Information (hereinafter referred to as “Personal Information Protection Act”) and other related laws and regulations, and we have established the following personal information protection policy, which we will strive to implement.

[Business Information]
Company Name: Wawo Japan Travel Co.
Address: Spline Aoyama Tokyu Building 4F, 3-1-3 Minami-Aoyama, Minato-ku, Tokyo 107-0062
Representative: Kenichi Takagi, Representative Director

Article 1: Definitions

In this Privacy Policy, “personal information” means information about a living individual that falls under any of the following categories.
– Personal information shall be defined as information that includes name, date of birth, nationality, address, contact information, gender, place of employment, past career, place of birth, SNS account information, bank account number, credit card information, photograph or other description that can identify the person {including documents, drawings or electromagnetic records (electronic, magnetic or other methods that cannot be recognized by human perception), or other information that can be used to identify the person (i.e., all matters (excluding personal identification codes) described or recorded in documents, drawings, or electromagnetic records (meaning records made by electronic, magnetic, or other means not recognizable to human perception), or expressed by voice, motion, or other means) that can identify a specific individual (including information that can be easily matched with other information and thereby identify a specific individual). (including information that can be easily matched with other information and thereby identify a specific individual).
– Personal information that contains a personal identification code.

Article 2: Purpose of Use of Personal Information

We will use personal information only within the scope of the following purposes. We will not use personal information beyond this scope except with the consent of the person concerned or as permitted by the Personal Information Protection Law or other laws and regulations concerning personal information.
The purposes of use of personal information handled by the Company are as follows

  1. When we receive a written request from the person in question (including requests via our website, e-mail, etc.; hereinafter referred to as “Written Request”), we will use the Personal Information only for the purposes stated in the Written Request. 1. When obtaining personal information directly from a person in writing, etc. (including through a website, e-mail, etc.; hereinafter referred to as “written information”)
    (1)Information of users of our various service businesses
    – To provide services in an appropriate manner
    – To contact or notify the user of the service
    – To make plans and proposals regarding the implementation of the relevant services
    – To report on the implementation of the relevant services to the relevant service providers
    – To request cooperation in marketing activities, surveys, and signatures related to our business activities
    – To manage members
    – To provide information on our services.
    (2)Information on business partners
    – To manage business partners, conduct sales activities, and communicate with business partners
    – To send invoices
    – To send products, documents, etc. that are necessary for the content of transactions
    – To provide appropriate services
    – To provide information on our services
    (3)Information on persons who have made inquiries, etc. to the Company
    – To respond to your inquiries
    – To provide information on our services
    (4)Information regarding participants in training, meetings, tours, and other events sponsored by the Company
    – To contact and notify you of such events
    – To record and stream the event for broadcast purposes
    – To report on the details of the event to related parties
    – To request cooperation in surveys, signatures, etc. for the event in question
    – To provide information on our services, to provide information on similar events, and to introduce business activities commissioned by our business partners.
    (5) Information on persons interviewed in public relations activities and information obtained in such activities
    – For publication in PR magazines, pamphlets, and websites
    – To publish articles in the media
    – To introduce our services, similar events, and business entrusted to us by our business partners.
    (6) Information on subcontractors
    – For business communication
    – To send products, documents, etc. required for the content of transactions
    – To send invoices or settle payments
    – To introduce our services, similar events, and other business entrusted to us by our business partners.
    (7) Information on subcontractors
    – For business communication
    – To send products, documents, etc. required for the content of transactions
    – To send invoices or settle payments
    (8)Information on subcontractors
    – To contact the contractor for business purposes, to send items necessary for business purposes, and to make payment of business consignment fees.
    (9)Recruitment applicant information
    – To contact the applicant for employment selection, interviews, etc.
    (10)Information on employees
    – For human resource management and business communication
  2. Cases in which personal information is obtained from the person in question other than in writing
    (1)Recording of online conference system
    – To confirm the content of meetings
    (2)Recording of online events
    – To confirm the content of the event
    – For archival distribution of missed events, etc.
    – To provide information on our services
    (3)Credit card information
    – For payment
    (4)Photographs and videos
    – Giveaways to participants in events and tours
    – For business reports to clients regarding the implementation of our services
    – To provide information on our services
  3. Purposes of use when personal information is obtained indirectly from business partners, etc.
    (1)Information entrusted to us for the purpose of performing contracted services
    – For data entry and processing services
    – To prepare, issue, and process documents related to various administrative work
    – To provide information on our services
    – To perform other operations as requested by the consignee
    *Information entrusted to us for the purpose of performing our outsourced operations will not be disclosed.

Article 3: Acquisition of Personal Information

In consideration of the business content and scale of our services, we will acquire personal information appropriately by setting and disclosing the purpose of use in advance, collect personal information within the scope necessary to achieve the purpose of use, and will not use personal information for purposes that exceed the purpose of use at the time of acquisition.
We will not use personal information for purposes other than those for which it was collected. Except as stipulated in the “Act on the Protection of Personal Information” (Act No. 57 of 2003, hereinafter referred to as “Personal Information Protection Act”) or the terms of use of our services, we will not use personal information collected without the prior consent of the individual for any purpose other than the intended use, and will endeavor to delete such personal information without delay after the intended use is achieved.

Article 4: Provision of Personal Information to Third Parties

We will not provide personal information to third parties unless the individual concerned has given prior consent or unless otherwise permitted by law. In the event of a merger, acquisition, or other transfer of a significant part or all of our business with a third party, we may transfer personal information necessary for the operation of our business to such third party, in which case we will endeavor to maintain confidentiality in accordance with this Privacy Policy.
The term “third party” as used in this article shall conform to Article 23.4 of the Act on the Protection of Personal Information as last amended on July 16, 2003, and the first item of the same paragraph “when a business operator handling personal information outsources all or part of the handling of personal data within the scope necessary to achieve the purpose of use” shall not apply to the above third party. The same paragraph (i) “When a business operator handling personal information outsources all or part of the handling of personal data to a third party within the scope necessary to achieve the purpose of use” does not fall under the above third party.
In addition, when necessary for the appropriate and smooth provision of our services, we may provide personal information to third parties within the scope stipulated in the personal information protection policy in the terms of use of the relevant service, after obtaining the consent of the person concerned.

Article 5: Safe Management of Personal Information

We will take measures to prevent leakage, loss, or damage of personal information and for other security management, and will provide training to our employees to ensure the protection of personal information.

Article 6: Use of Statistical Information

We may collect data in a form that does not allow identification of individuals and use it as statistical information to help us provide more useful information and services, and to understand which parts of our website and services are of most interest to you. Statistical data is considered non-personal information for the purposes of this Privacy Policy.

Article 7: Cookies and Other Technologies

The Service may use cookies and other technologies such as pixel tags and web beacons. These technologies help us better understand how people use our website, which parts of our website people visit, and facilitate and evaluate the effectiveness of advertising and web searches. If you wish to disable cookies, you can do so by changing the settings on your web browser. However, if you disable cookies, you may not be able to use some of the features of our services.

Article 8: Request for Notification of Purpose of Use, Disclosure, Correction, Suspension of Use, etc. of Personal Information

The Company accepts requests for notification of purpose of use and disclosure, correction, addition, or deletion of content, suspension of use or elimination, and suspension of provision to third parties of personal information at the following contact point. Upon receiving a request from the person in question, we will respond to the request in writing or by e-mail after confirming that the person making the request is the person in question or his/her representative, and in accordance with the provisions of the law. Please note that we may not be able to comply with the request if the request does not meet the legal requirements, or if there are grounds for refusing disclosure, etc. under the Personal Information Protection Law or other laws and regulations.

Article 9: Contact for Inquiries

Requests for disclosure, opinions, questions, complaints, and other inquiries regarding the handling of personal information may be made by telephone or e-mail to the following address.

[Contact for handling of personal information]
Wawo Japan Travel Co., Ltd.
E-mail address: contact@wawojapan.co.jp

Article 10: Governing Law and Exclusive Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of Japan, and any dispute arising out of or in connection with this Privacy Policy shall be submitted to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Article 11: Continuous Improvement

In response to changes in social conditions and advances in information technology, as well as in light of the Company’s business environment, the Company shall strive for continuous improvement and may change this Privacy Policy as necessary. Any changes to this Privacy Policy will be posted on this page.

Applicable March 22, 2022